Alberta Farm Animal Care (AFAC) ALERT Line Job Description
Term & Workplace Information
- Maternity Leave Cover- Bimonthly
- Start Date: no later than April 1, 2019
- Part time, on call (bimonthly 24/7)
- Work remotely from any location – Close proximity to High River/Vulcan
- Stipend- $400/month
Qualifications & Experience
- Knowledge of all different livestock species and welfare issues that may affect them
- Willingness to learn
- Basic knowledge of Alberta geography and the ability to research locations.
- Legal land descriptions and how to use them
- Professional phone manners
- Ability to remain calm and unbiased
- Listening and problem-solving. Ability to think outside the box.
- Relationship building
Responsibilities & Duties
- On call 24/7 for two to four weeks at a time.
- Coming up with solutions to calls in a timely manner.
- Knowing who to call, locations in the province and appropriate actions to take.
- Maintaining a positive relationship with the Alberta SPCA, RCMP livestock investigators and Farmers Advocate.
- Following the ALERT Line Policies and Procedures
- Good record keeping of calls made to the ALERT Line and the outcomes of those calls.
- Sending weekly updates to the AFAC Executive Director
- Knowing when to ask for help.
- Working closely with the other ALERT Line coordinator and communicating open cases during (bimonthly) hand off.
- Compiling stats to send out in: weekly reporting to Executive Director, monthly newsletters, Annual Reports and upon request.
- Keeping information confidential
- Providing support to ALERT Line volunteers when needed
- Knowledge of all of the Emergency Livestock Handling Equipment Trailers in the province and how to access them in the event of an emergency.
- Ability to deal with a variety of calls including Cases (Potential issues related to the 5 Freedoms not being met, animals at large, etc.), Info Calls (Questions regarding animal production, where to find information, etc.) and Trailer Calls (Livestock emergencies- liner rollovers, barn fires, barn collapses, etc.)
- Promotion of the ALERT Line with AFAC developed materials
- Approximately 20+ calls per month with varying time commitments- Estimated 20 hours/month
- This number is subject to change.
- Must speak fluent English
- Please submit resumes and cover letters to Alert@afac.ab.ca
- Qualified applicants will be contacted for an interview.